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Matt Grogan

A Brand Strategist & Warrior Against Ugly Design and Meaningless Marketing

The Company That Never Forgot What It Was

A lesson in core identity from a 135-year-old card company that changed the world.

In 1889, a craftsman in Kyoto named Fusajiro Yamauchi started making handmade playing cards. The company he founded — Nintendo — would go on to make toys, electronic games, arcade machines, home consoles, handheld devices, and some of the most beloved characters in the history of entertainment.

The category changed constantly. The identity never did.

Nintendo exists to create joy through play. That’s it. That’s the whole thing. And that single, relentlessly held belief has guided every major product decision, every strategic pivot, and every moment of leadership clarity the company has demonstrated across more than a century of business.

Most companies treat identity as a brand exercise — something you sort out with a workshop, a set of values, and a refreshed logo. Nintendo treats it as the operating system the entire company runs on. The difference in outcomes is not a coincidence.

What Core Identity Actually Is

Core identity isn’t your mission statement. It isn’t your brand positioning. It isn’t the category you operate in or the products you currently make.

It’s the answer to one question: what do you fundamentally exist to do?

Not what do you make. Not what problem do you solve. What do you exist to do — at a level deep enough that the answer would still be true if your entire product line changed tomorrow.

For Nintendo, the answer is: create experiences where people feel the joy of play. Everything else — the hardware, the software, the IP, the business model — is in service of that. When it serves that purpose, it gets built. When it doesn’t, it gets set aside, no matter how much market pressure suggests otherwise.

That clarity is extraordinarily rare. And it’s worth examining in detail, because it operates on two levels simultaneously: it shapes what a business builds, and it shapes how its leaders decide.

Pillar One: Identity Shapes What You Build

In the early 2000s, the video game industry made a collective decision. The future was power — faster processors, better graphics, more storage, higher fidelity. Sony and Microsoft were in an arms race, and the expectation was that Nintendo would compete on the same terms.

They didn’t.

When Nintendo launched the Wii in 2006, it was underpowered by every technical measure. It couldn’t match the PlayStation 3’s processing capability. It didn’t do HD. On spec sheets, it lost. But it came with motion controls that put a grandmother and her grandkid on the same couch, swinging virtual tennis rackets together in the living room.

It became one of the best-selling consoles of all time.

Nintendo didn’t stumble into that by accident. They looked at the spec race and asked a simple question: does this serve joy through play? The answer was that chasing specs serves ego — it’s a competition between engineers, not an experience for people. A more powerful machine, in isolation, doesn’t make a game more joyful. It makes it more impressive. Those are different things.

The same logic produced the Nintendo DS — a handheld with two screens and a stylus at a time when every other portable device was trying to be sleeker and simpler. It produced the Switch — a hybrid console that lets you play on your TV, then pull it off the dock and take it on a plane, then hand half of it to the person sitting next to you. The innovation is never about the technology. It’s always about the play.

This is what identity does for the business pillar: it functions as a product filter. Every decision about what to build, what to ship, what to invest in, and what to walk away from gets run through the same question. Does this create joy through play? If yes, proceed. If not, it doesn’t matter how technically impressive it is or how much the market seems to want it.

Nintendo’s IP library — Mario, Zelda, Donkey Kong, Pokémon, Splatoon — is the same filter applied to characters and worlds. Every franchise they’ve built is rooted in imaginative, joyful, accessible play. They don’t make gritty military shooters. Not because they can’t, but because it isn’t them.

Pillar Two: Identity Guides How Leaders Decide

There’s a quote from Satoru Iwata, who served as Nintendo’s president from 2002 until his death in 2015, that has always struck me as one of the clearest expressions of identity-led leadership I’ve ever encountered.

He said: “On my business card, I am a corporate president. In my mind, I am a game developer. But in my heart, I am a gamer.”

That’s not a cute soundbite. That’s a leadership philosophy. Iwata was describing the lens through which he evaluated every decision — not as an executive optimizing for growth metrics, but as someone who understood, at a felt level, what the company was for. Under his tenure, Nintendo made some of the most counterintuitive and commercially successful decisions in the industry’s history, precisely because he wasn’t trying to compete. He was trying to serve an identity.

This is what identity does for the leadership pillar: it provides a decision-making filter that holds steady under pressure.

Most companies face moments where short-term market logic pulls hard against long-term identity. A competitor makes a move that looks compelling. An investor pushes for a category expansion. A trend emerges that seems too big to ignore. In those moments, leaders without a clear identity anchor drift. They make reactive decisions. They become a little bit of everything in pursuit of opportunity and end up standing for nothing.

Nintendo has faced those moments repeatedly. After the Wii’s success, there was enormous pressure to expand — into social gaming, into mobile, into hardware that competed more directly with the broader consumer electronics market. They moved cautiously, selectively, always through the lens of what served their core. When they eventually entered mobile with Pokémon GO (developed with Niantic) and Mario Kart Tour, the games were extensions of joy through play into a new platform — not an abandonment of identity to chase a trend.

Even failure gets processed differently when identity is strong. The Wii U — Nintendo’s 2012 console — was a commercial disappointment. Confusing messaging, an awkward form factor, a library that never found its footing. It was a real setback. But Nintendo didn’t respond by blowing up their identity and trying to become something else. They went back to the core question — what creates joy through play? — and built the Switch. The failure was an expression problem, not an identity problem. They fixed the expression.

Leaders who don’t have that anchor treat failure as an identity crisis. Every major miss becomes a reason to reconsider what the company is. And companies that are always reconsidering what they are never build anything durable.

Why This Matters Beyond Nintendo

Nintendo is an extreme case — 135 years of consistent identity is unusual by any standard. But the principle scales to every size of company, and the cost of ignoring it scales too.

When a business doesn’t have a clear answer to what do we fundamentally exist to do, every strategic decision becomes a negotiation. Product roadmaps get pulled by whoever argues loudest. Leadership decisions get made by whoever has the most recent data. The brand reflects whoever happened to run marketing this year. Over time, the company becomes a collection of tactical decisions with no connective tissue holding them together.

Core identity isn’t a branding problem. It’s a leadership problem first. Do you know, clearly enough, what your company exists to do — not what it currently makes, not what category it’s in, but what it exists to do — that the answer would guide a decision you haven’t faced yet?

That’s the standard. Not a values wall in the office. Not a polished mission statement. An answer that’s specific enough, and held strongly enough, to say no with it.

Nintendo has been saying no for 135 years. To spec races. To category expansion. To the relentless pressure to become bigger, broader, more powerful. And because of that, they’ve built something that almost no company in history has managed to build: a brand with genuine, durable meaning. Something people don’t just buy, but belong to.

That doesn’t come from the logo. It comes from the identity underneath it — held steady, across every decision, by people who actually believed in it.

Matt Grogan is a brand designer and the founder of Elevation Design Co. He writes about brand strategy, design leadership, and the systems that shape how companies are perceived.

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